Privacy notice.

Cost Before Keys is a trading style of Builder Standard Limited (registered company no. 17452211). We are the data controller for the information described here.

Contact: info@costbeforekeys.co.uk · www.costbeforekeys.co.uk

Account details: your email address and password.

Property information you supply: address or postcode, listing link, asking price, property type, age, size, condition and any notes.

Your proposed works, priorities, budget position and target timescale.

Documents you upload: photographs, estate agent particulars, floorplans, energy certificates, building surveys and specialist reports.

Your optional interest in finding local professionals, and the types of professional you are interested in.

Order, payment and report records.

To prepare and deliver your construction cost report, and to keep you informed about your assessment.

To meet accounting and legal obligations relating to orders and payments.

Your referral interest is recorded only as an expression of interest for future market research. It is never a directory entry.

Uploaded documents are stored privately and are visible to you and to the professional reviewing your assessment.

Links to a document expire after 60 seconds, so a document cannot be opened from an old link.

We do not sell your information and we do not pass your documents to third parties without your separate, explicit permission.

If you said you may be interested in finding a professional, we still need your explicit permission before we contact anyone on your behalf.

Your information is reviewed and a construction cost report is prepared using relevant pricing information and professional construction expertise.

AI may assist with organising and drafting, but your material is not automatically sent to external AI services, and every report is professionally reviewed before release.

We do not invent property details you have not supplied.

For as long as your account is open. You can ask us to delete your account and the documents attached to it.

We keep order and payment records for the period required by law.

You can request a copy of your information, ask for corrections, ask for deletion, or ask us to stop processing it.

You can withdraw a referral interest at any time.

If you are unhappy with how we handle your information you can complain to the Information Commissioner’s Office (ico.org.uk), or contact us first.