Help
Frequently asked questions
Straight answers about what we do — and what we don't.
Can you help with repairs identified in my survey?+
Yes. Upload your Level 2 or Level 3 survey to your private assessment. Findings are organised for professional review with source references. Further investigations are kept separate from reported repair needs.
Will you tell me what to offer?+
No. We help you understand construction allowances and your total financial commitment. This is not a property valuation, recommended offer or guaranteed negotiating discount.
Is this a building survey?+
No. Our construction cost advice covers survey-identified repairs and planned improvements. It complements a building survey, not replaces it. We do not provide a valuation or structural design.
Can you read any Rightmove or Zoopla link?+
Not always. We save the link for reference and use permitted data sources where available. If we can't retrieve details, simply upload the estate agent brochure and floorplans.
Who prepares the budget?+
Our software organises your information and drafts the scope, but every report is checked, adjusted and approved by a construction cost professional before release.
Are the figures a quote?+
No. They are realistic budget ranges based on the information available. Final costs depend on contractor quotations, specification and what is found on site.
Do you charge VAT?+
Builder Standard Limited is not currently VAT registered, so no VAT is added to our fees.
Can I upgrade later?+
Yes. If you upgrade, the fee you have already paid is credited against the new package.